Educators, whether teaching in person or online, often encounter students who present challenges. While the term “difficult” may seem harsh, most students do not intend to disrupt. Problems frequently arise when students bring incompatible communication habits or expectations into the classroom. By changing our perception of these students and using effective strategies, educators can turn these challenges into learning opportunities.
Today’s students exist in a digital age, communicating on platforms like social media, which might not suit academic or professional settings. A casual tone that fits in a group chat can appear disrespectful in a classroom or an email to a teacher. Recognizing that these students are not purposely being difficult but are adapting communication norms from one space to another allows educators to respond with empathy instead of frustration (Borup, West, & Graham, 2012).
Classrooms are filled with diverse student personalities, each presenting unique challenges. For instance, the “Know-It-All” may seem undermining but needs acknowledgment of their expertise while maintaining the instructor’s authority. The “Mutineer” might openly complain, requiring redirection to course policies to curb negativity. The “Must-Have-An-A Student” needs to be firmly grounded in current performance, focusing on growth rather than grades (Weimer, 2013; Boice, 2000; Brookfield, 2015).
Quiet students may not participate much, causing uncertainty about their engagement, while “Controllers” may push for advanced materials, risking disconnection from the class. The “Staller” often misses deadlines, needing structure and support to keep up. “Noisy Students” overwhelm discussions and need guidance to stay on topic (Dallimore, Hertenstein, & Platt, 2010; Ambrose et al., 2010; Nilson, 2016; Weimer, 2013).
To address these challenges, three strategies prove effective: providing individual attention, balancing authority with empathy, and clear communication. Reaching out personally can help students feel valued, while setting boundaries ensures respect. Clear expectations and feedback help prevent misunderstandings.
Challenging students encourage educators to develop patience, communication, and problem-solving skills. By viewing “difficult” as “different,” educators can create opportunities for connection and growth. Michele Poulos, with over 25 years in education across various settings, currently leads online education at Pima Medical Institute. Her work has been nationally recognized, and she lives in Naples, Florida, with her family, drawing inspiration from her children for her commitment to education and lifelong learning.
Original Source: facultyfocus.com
